Our Quality Policy
Quality Policy of Star Test Laboratory; to respond to the changes that become needed as a result of the development of technology with its personnel who are constantly trained, skill developed and qualified with good professional and technical application according to current national, international standard or validized test methods and to keep quality at the highest level.
The purpose of our laboratory is; based on the fact that quality service can be with qualified personnel, it is to respond to the needs and demands of customers at the highest possible level by using developing technological devices in accordance with experimental methods and standards with competent personnel who are constantly trained in the subject.
In order to ensure the continuity of our laboratory's ability and competence to obtain reliable measurements, it ensures the use of reference materials that are traceable according to the national, international and inter-laboratory system, and ensures that laboratory activities are carried out consistently through internal quality controls and inter-laboratory comparisons, keeping the measurement uncertainties required by the customer at the smallest level without neglecting.
We declare the standard of the service we have committed to our customers on our website.
The purpose of our laboratory is; To eliminate all factors that negatively affect the results of the experiment by effectively implementing the Quality Management System with the participation of all personnel, making the right use of risks and opportunities.
To ensure the protection of confidential information and rights of our customers with the basic principles of impartiality, independence, privacy, honesty, reliability and quality, reliable preservation of the results of the analysis and delivery as soon as possible. With continuous risk analyses, the risks that may occur with impartiality are determined and minimized.
With the help of cooperation with customers, it is to work on determining and meeting customer needs and demands and preventing customer complaints and therefore increasing customer satisfaction.
Star Test Laboratory Laboratory Management; TS EN commits to complying with ISO/IEC 17025 standard, TURKAK requirements, regulatory and legal requirements and will carry out the necessary work for the continuous improvement and improvement of the effectiveness of the quality management system.
